Welcome to TERA – Your Setup & Training Hub

Getting Started with the TERA Dry Eye Imager® 

Thank you for choosing the TERA Dry Eye Imager®. This page provides a complete set of resources to help you seamlessly set up your device, learn the capture workflow, review results, and integrate TERA into your clinical practice. Whether you are getting started for the first time or updating your knowledge, the materials below will guide you through each step of the process with confidence.


1. TERA Desktop Viewer Configuration (Optional)

The TERA Viewer is an optional desktop application that enables review, management, and analysis of data captured by the TERA on a network-connected computer, providing expanded access to images and reports beyond the device itself.

If you plan to use the optional TERA Viewer software or would like assistance connecting your TERA device to your clinic’s network, our team can help with configuration and setup. Installing the software in advance will help ensure a smoother and faster support session.

If you have trouble installing the software or cannot access the USB drive, please contact Customer Support directly for assistance.

Recommended PC specifications for TERA Viewer:

  • Windows 11 (64-bit)
  • At least 4 GB of RAM
  • At least 4 GB of free storage space
  • Minimum screen resolution: 1280 × 1024

TERA Viewer Installation Recommendation

We recommend downloading and installing the TERA Viewer software on your PC before connecting with Customer Support.

A copy of the TERA Viewer installer is included on the USB drive provided with the TERA device. Please follow the steps below:

  • Insert the USB drive into your computer.
  • Copy the TERA Viewer installer from the USB drive to your computer (for example, to the Desktop or Downloads folder).
  • Once copied, right-click the installer file and select “Run as administrator.”
  • Follow the on-screen instructions to complete the installation.
  • To schedule a support session, please submit a request through the Customer Care Portal, and a Topcon Healthcare representative will contact you to arrange a convenient time.

Please note: This appointment must be scheduled separately from remote training, and your clinic’s IT staff must be available during the session.

Customer Support

Hours: Monday–Friday 8:00am–8:00pm EST, Saturday 9:00am–5:00pm EST.


2. Get Started: Quick Capture Setup

Begin here for an introduction to TERA system setup, patient positioning, and image acquisition. This guide walks you through the essential steps required to perform successful captures for corneal topography, pupillometry, and dry eye testing.

TERA Quick Start Capture Guide (PDF / Download)


3. Learn the Workflow: Capture & Review

This demonstration video provides a comprehensive walkthrough of the TERA workflow. You’ll learn how to position the patient, initiate captures, review results, and navigate the TERA interface with confidence. Ideal for new users or for training additional staff.

Video: How to Capture and Review Measurements (Watch Now)
A step-by-step overview of the complete TERA capture and analysis workflow


4. Review & Interpret Your Results (Coming Soon)

TERA generates multiple report formats that consolidate key clinical metrics. The TERA Report Guide outlines each report type and the specific data elements included, enabling you to efficiently identify clinically relevant findings and incorporate them into your diagnostic evaluation and patient management strategy.


5. Full Documentation

Access the full TERA User Manual for detailed information on system features, specifications, and procedural guidance. This document serves as the comprehensive reference for proper use, maintenance, and long-term operation of the TERA.

TERA Dry Eye Imager User Manual (PDF / Download)


6. E-learning: Topcon Healthcare University (Coming Soon)

Expand your knowledge with self-paced education through Topcon Healthcare University. A dedicated “How to Use TERA” course is currently in development and will provide:

  • Step-by-step instructional modules
  • Knowledge checks and competency reinforcement
  • Certificates of completion for staff training

The TERA course will be available soon. Check back here for updates and direct access once released.


Need Help?

Our team is available to support you. If you have questions regarding installation or technical assistance, please contact us via the Customer Care Portal.

Customer Support

Hours: Monday–Friday 8:00am–8:00pm EST, Saturday 9:00am–5:00pm EST.